Code of Conduct for Aide GmbH

Responsible and lawful conduct forms the foundation of our sustainable business development, which is built on economic performance and corporate responsibility. Our business relationships are grounded in a company-wide commitment to responsibility.
 

Compliance with Laws

We conduct our business in accordance with applicable laws and regulations, emphasizing openness and honesty with our business partners. Every employee is obligated to adhere to legal requirements and all internal policies.
 

Anti-Corruption and Bribery

We do not tolerate actions that may even appear to constitute corruption. Our business partners are persuaded by our performance - not by undue advantages. We maintain transparency in our dealings with customers, suppliers, and authorities and strictly adhere to all applicable anti-corruption regulations.
 

Competition and Antitrust Law

All applicable competition and antitrust laws are strictly followed. No behavior that hinders competition or involves price-fixing will be tolerated.
 

Health Management and Occupational Safety

We believe that the safety and well-being of our employees are essential to our economic success. We are committed to sustainably promoting the physical and mental health of our employees.
 

Quality Management

Our goal is to deliver services to the fullest satisfaction of our customers. Quality awareness is the foundation of our business and is embraced by every employee. We prioritize quality and have implemented a Quality Management System (QMS) to optimize our service processes and meet the ever-growing expectations of both our customers and employees. Our QMS aligns with ISO 9001:2015 standards.
 

Environmental Management

Aide has implemented an Environmental Management System (EMS) to improve environmental performance as part of our service delivery process. Our EMS is based on ISO 14001:2015 standards and complies with its requirements. All relevant laws, standards, and procedures are integrated into our operations and strictly followed.
 

Data Protection

Personal and company data are handled with care in compliance with applicable data protection laws. All employees are required to adhere to external and internal data protection regulations and actively contribute to safeguarding personal data against unauthorized access.
 

Whistleblowing & Whistleblower Protection

We highly value trust-based collaboration and are dedicated to upholding applicable laws and regulations. Regular reviews of our legal compliance according to the Whistleblower Protection Act (HinSchG) are integral to our compliance management system. To prevent any violations, we take all necessary actions without compromise.
 

Supply Chain Due Diligence Act (LkSG)

Aide fulfills the corporate due diligence obligations stipulated in the Supply Chain Due Diligence Act (LkSG). We expect our suppliers to comply with all supply chain, human rights, and environmental requirements, including prohibitions on child labor, slavery, forced labor, disregard for occupational safety, violations of freedom of association, discrimination in employment, withholding of fair wages, harmful soil changes, water and air pollution, excessive noise emissions or water consumption, unlawful land eviction or expropriation, unlawful use of security forces, as well as bans on mercury use, banned chemicals, and hazardous waste handling.
 

Equality and Fairness

We respect the rights and dignity of all individuals and strive for a work environment characterized by mutual trust and respect. All employees have equal rights; discrimination, especially based on origin, nationality, religion, gender, disability, or age, is prohibited.
 

GVP Membership

The ethical guidelines of the GVP and its member companies are anchored in the GVP Code of Conduct and Ethics. Fairness, transparency, reliability, respect, and integrity are principles underlying the GVP Code of Conduct and Ethics. As a member of the Employers' and Business Association GVP, we guarantee:
 

• Compliance with the GVP Code of Conduct and Ethics
• Fair wages based on the iGZ-DGB collective agreement
• Strict compliance with legal requirements
• Professional complaint management

The complete document is available for download at: Code of Conduct for Aide GmbH